1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, and payment details.
• Event Information: Details about events you create or attend.
• Usage Data: IP address, browser type, and interaction with our platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services.
• To process payments and issue tickets.
• To communicate with you about events and account updates.
• To improve the functionality and user experience of the platform.
• To comply with legal obligations.

3. Sharing Your Information

Your information may be shared with:

• Event Organizers: To facilitate ticket purchases and event management.
• Third-Party Service Providers: For payment processing, analytics, and email delivery.
• Legal Authorities: When required by law or to protect our rights.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the platform. You can manage your cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access your personal data.
• Correct or update inaccurate data.
• Request data deletion.
• Restrict or object to data processing.
• Data portability.

To exercise these rights, please contact us at hello@ticketlane.mt.

7. Retention of Data

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing your personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the platform constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@ticketlane.mt.